Support
Need help? We are here.
For account help, job posting issues, or abuse reporting, contact the Nortri support team. We focus on practical, clear responses that help you move forward quickly.
Response Time
Usually within 24 to 48 hours.
What we can help with
Account issues
Login errors, profile updates, account access, and verification support.
Job posting issues
Posting failures, listing edits, status visibility, or candidate flow confusion.
Report abuse or fraud
Fake listings, suspicious behavior, harassment, or payment-related abuse.
Frequently asked questions
How quickly does Nortri respond to support requests?
Our team typically responds within 24 to 48 hours on business days. Critical safety concerns are prioritized sooner.
What details should I include in my support email?
Please include your account email, issue summary, screenshots if available, and the job or profile link involved.
How do I report a fake job or suspicious user?
Email nortri.find@gmail.com with the listing link, user name, and a brief explanation. We review and act according to our policies.
Can I request account deletion through support?
Yes. Send a deletion request from your registered email address. We may ask for verification before processing.
Do you help with employer and candidate disputes?
We can review reports and enforce platform policy, but we do not act as a legal mediator or guarantee outcomes between users.
Safety note
If your concern includes threat, harassment, or fraud, include this in the email subject line as Urgent Safety Report so our team can triage it faster.
You can also review the legal documents:Privacy Policy|Terms & Conditions